Client:

PerfectDine Restaurants Chain

Challenge:

PerfectDine faced challenges in managing online reviews and maintaining a positive online reputation. Negative reviews were impacting customer trust and visitation.

Solution:

DigiAdGurus implemented a comprehensive Reputation Management strategy, including review monitoring, responding to customer feedback, and promoting positive reviews.

Results:

• 15% increase in positive online reviews.
• 20% increase in online reservations.
• Improved overall customer satisfaction scores.